Process Consulting Services

Process Consulting

Process and the Cannsult Value Proposition

Cannsult Understands Process

The healthcare industry, on both the Provider and Payor side, faces numerous challenges that demand constant attention, creativity, and innovation. One of the major challenges is the rising cost of healthcare, which puts significant strain on individuals, insurance companies, and governments. In addition, the rapid pace of medical technology presents the industry with the sometimes contradictory goals of embracing cutting-edge treatment options with accessibility and affordability.

How we work with you to improve your organization

01 Discovery and Planning

02 Prepare Leaders and Infrastructure

03 Implement Daily Problem-Solving

04 Root Cause Analysis Projects

Discovery and Planning

Understand the organization. (Type of Manufacturing, Customer/Market, Company History, Org Structure)
Understand your organizational goals.
Understand current challenges and risks facing your organization.
Meet the team and understand resource constraints.
Prepare a high-level plan including scope, timeline, resources required, and expected ROI.
Solidify Statement of Work.

Prepare Leaders and Infrastructure

Understand current infrastructure to support improvements. (if any)
Identify internal Continuous Improvement Lead(s).
Meet with each Departmental or Business Unit Leader. (in scope)
Perform an initial Assessment to identify opportunities and to be used as a baseline.
For each Department/Business Unit:
- Create a high-level process map.
- Identify KPIs. (aligned with Organizational goals)
- Establish Visual Performance Management. (A graphical representation of KPIs)
- Perform a Gap/Opportunity Assessment.
Prioritize Gaps and Opportunities.
Provide training to leaders (Sponsors, Champions) who will be supporting the Improvement Teams. (2-day training)
Provide stakeholder training; a high-level overview of the method, tools, and terminology to ensure organizational alignment. (2-hour training)

Implement Daily Problem-Solving

Select initial areas of focus, Departments, Functions, or Work Areas. Which may include core functions, Engineering, Supply Chain, Production, Quality, etc. And/or support functions, HR, Technology, Finance/Accounting, Legal, etc.
Prioritize and scope based on impact on organizational goals, logical sequence, and resource availability.
Select initial daily problem-solving teams.
Provide training for daily problem-solving teams. (5-day training)
Implement Daily Problem-Solving and Visual Performance Management in each selected area.
Identify issues to be escalated; issues that require a higher skill level to resolve. (E.g. cross-functional issues, high complexity, high risk, high cost, etc.)

Root Cause Analysis Projects

With Departmental Leaders, prioritize escalated issues based on impact, logical sequence, and resource availability.
Select initial Root Cause Analysis (Green Belt) teams.
Provide Green Belt Training (Root Cause Analysis project training) for selected team members; Projects launched during training. (8-day training)
Provide project direction and support throughout the project duration. (Estimate 3 to 4 months for each improvement project)
Provide direction and support through project closure.
Validate improvement results and calculate ROI.

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Testimonials

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Thank you for your interest in Cannsult Inc. If you have any questions or want to know more about us, please send us a message.