Innovate, Automate, and Elevate Your Insurance Operations
Build smarter, faster, and more resilient insurance operations with Cannsult’s expert guidance.
Accelerating Innovation in Insurance Leadership
In today’s insurance market, success requires more than writing policies—it demands strategic foresight, operational agility, and a deep understanding of risk. Cannsult helps insurers lead with clarity and confidence through market volatility, regulatory change, and rising client expectations. Our consulting solutions are tailored to empower carriers, brokers, and agencies to streamline workflows, improve service delivery, and scale sustainably. With Cannsult as your partner, you gain the edge to navigate uncertainty, optimize performance, and drive profitable growth across the insurance value chain.
How Cannsult Helps the Insurance Industry
Claims Optimization & Workflow Design
- Accelerating FNOL-to-settlement timelines with streamlined processes
- Reducing leakage and human error through claims automation tools
- Creating claims dashboards for real-time status and performance tracking
Insurance Compliance & Regulatory Readiness
- Ensuring compliance with NAIC models, data privacy laws, and state-level changes
- Structuring internal audits and response systems for better risk control
- Aligning internal policies with ever-evolving federal and state insurance mandates
Technology Modernization & Automation
- Replacing manual tasks with automation across underwriting and claims
- Integrating CRM, DMS, and core systems for seamless policyholder service
- Supporting cloud adoption and platform unification for secure operations
Customer Retention & Experience Design
- Mapping end-to-end customer journeys to reduce churn and increase satisfaction
- Personalizing customer touchpoints with data-driven communications
- Empowering agents with insights to strengthen client relationships
Cost Efficiency & Operational Scalability
- Streamlining multi-step processes to lower admin costs
- Applying lean principles to insurance operations for better scalability
- Optimizing workforce planning and team structure for seasonal peaks
Talent Development & Agile Team Training
- Coaching underwriting, claims, and service leaders in agile management
- Training frontline staff in digital tools and customer service skills
- Building a future-ready workforce equipped for hybrid and digital work models
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Case Studies
Discover the real-world success stories where we’ve helped businesses achieve transformative results.
What Our Clients Say
See how our expert solutions have helped businesses and individuals achieve lasting success.
(5.0)
Delivering Results with a Simple, Focused Lean Approach!
I enjoyed working with you on many improvement projects using the Lean approach.
Your lead in keeping focused, making it simple and fun was natural. That got engagement from all in the project teams and delivered results in a timely manner.
Nigel Beeby
Process Engineer at MM Kembla
(5.0)
Cannsult Doesn’t Just Consult—They Transform!
Riaan and Cannsult have been a phenomenal asset for our company. We have engaged them for several key initiatives and they have taken the opportunity to learn our entire business and help rebuild our processes from the ground up. Riaan and team have worked very hard and went above and beyond their scope of duties to deliver truly fantastic results. We are very thankful to be working together with Cannsult.
Nicholas Kovacevich
Entrepreneur and Executive
(5.0)
Riaan’s Passion for Transformation is Truly Inspiring!
I met Riaan on a learning mission to Japan to study the Toyota Production System via the Honsha consulting group. I found Riaan to be a gregarious leader who was the perfect fit to lead a culture transformation. He has a deep understanding the philosophy and the tools of TPS. He has the passion for continuous improvement, but best of all he has the personality to provide confidence and a sense of humor to lead people to want to transform. Everyone enjoys being around Riaan.
Kyle Stavig
CEO @ North Coast Container
(5.0)
Riaan's Passion for Growth, Leadership, and Lean Excellence!
Riaan has proven his desire to learn and apply Lean. I had the privilege to spend a week with Riaan in Japan as part of the Honsha Japan Executive Development Mission. Riaan demonstrated the humility necessary to learn and contributed to the group with his key insights. It was a pleasure to spend time with him.
Darril Wilburn
Sr. Partner at Honsha.ORG
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